Frequently Asked Questions
What is Tenant Check
Tenant Check aims to provide property owners, landlords, and property managers with an early-risk intelligence platform that goes beyond court records and evictions, enabling better-informed rental decisions and loss prevention.
How do I get started with Tenant Check?
Getting started is easy! Simply sign up for an account, choose your plan, buy some additional features or not, prepare your content, and launch it using our intuitive mission control dashboard.
Who Can Use Tenant Check and Why
Tenant Check and Rate is a property management software that helps manage tenant screening and rating through out the United States. Agents, landlords, and property mangers are using this application because of the built-in screening and rating process, tenant data input and retrieval, ease of use, assists in reducing risks of taking on bad tenants . Tenant Check and Rate is built for property managers, management companies, owners, landlords, real estate agents, or anyone managing any property short term or lang term through out the country. Our company's goal is to make screening tenants more affective than ever before, so you get more done in less time, increase better occupancy, increase profitability, and decrease turnover and loss of revenue due to bad tenants.
What Type Of Properties Can Be Used
1. Commercial Properties Leases 2. Student Housing Leases 3. Mobile Home and RV Rental 4. Apartment Complexes 5. Single Family Residential Rental 6. Cond Rental 7. Long or Short Term Rental
Is there a way to track the tenant ?
No, The platform aggregates reported tenancy-related records submitted by verified members, such as lease breaches or unpaid rent history, to help assess rental risk. All data is historical, consent-based, and intended solely for risk evaluation—not surveillance.
What are the different pricing plans available?
Tenant Check offers simple, tiered subscription plans designed for different usage needs: Basic – Limited searches per month with access to core tenant risk records. Suitable for individual landlords. Professional – Increased search limits, full tenant report access, and priority support. Ideal for property managers. Enterprise – Unlimited searches, team access, advanced reporting, and dedicated support. Designed for large property portfolios. All plans are billed monthly, with the flexibility to upgrade or downgrade at any time.
What happens if I exceed the content item limit for my plan?
If you exceed the content item limit for your plan, you will need to upgrade to a higher plan or purchase additional launches to accommodate your content.
What support options are available if I encounter issues?
If you encounter any issues, you can contact our support team via the Contact Us page or by email. We aim to respond to all support requests within one business day. For common questions, our Help Center provides step-by-step guidance and troubleshooting tips.
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